Salesforce Solution Architect

Lead strategic Salesforce implementations by bridging technical expertise with business acumen. As a Salesforce Solution Architect , you'll translate complex business requirements into well-architected solutions while serving as both functional and technical leader for enterprise-level projects that drive operational transformation. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.

Responsibilities

• Serve as functional and technical leader for complex Salesforce projects across multiple business domains
• Translate business requirements into comprehensive user stories and well-architected solutions leveraging Salesforce platform capabilities
• Provide detailed level of effort estimates and articulate benefits and risks of proposed solutions
• Define measurable business outcomes and success criteria for Salesforce implementations
• Engage with customer stakeholders, project management, and delivery teams to design optimal solutions
• Provide thought leadership on improving customer operations through strategic Salesforce utilization

Requirements

• Proven experience as a Salesforce Solution Architect with deep platform knowledge and implementation expertise
• Must be proficient in RCA (Revenue Cloud Advanced)/ARM (Agentforce Revenue Management)
• Strong business analysis skills with ability to perform comprehensive fit-gap analysis between requirements and platform capabilities
• Demonstrated ability to translate complex business needs into technical solutions and user stories
• Experience providing accurate effort estimates and risk assessments for enterprise Salesforce projects
• Excellent stakeholder management skills with ability to engage effectively with diverse audiences
• Track record of defining business outcomes and success metrics for technology implementations
• Strong communication abilities to articulate technical concepts and strategic recommendations to both technical and business stakeholders