Salesforce Solution Architect (Agentforce Revenue Management / ARM Specialist)

Job Title: Salesforce Solution Architect (Agentforce Revenue Management / ARM Specialist)

Experience: 9-12 Years

Employment Type: Permanent | Full-Time

Shift & Hours: Regular Shift

Role Overview

We are seeking a senior Salesforce Solution Architect with 9 to 12 years of IT experience, specializing in Salesforce Agentforce Revenue Management (ARM) / Revenue Cloud. In this individual contributor role, you will lead the Solution Delivery Lifecycle - translating complex business requirements into scalable technical designs, governing corporate business applications roadmaps, and ensuring seamless Quote-to-Cash (Q2C) capabilities across Sales, Service, and Experience Cloud platforms.

Key Responsibilities

• Solution Architecture & Design: Act as the ultimate Solution Design Authority throughout the delivery lifecycle. Validate and map business requirements into high-quality technical solution concepts, core application architectures, and future-state roadmaps.

• ARM & Revenue Lifecycle Leadership: Architect end-to-end Q2C, subscription, and usage-based billing solutions using Salesforce Agentforce Revenue Management (ARM) . Drive guided selling, order decomposition/orchestration, dynamic pricing waterfalls, contract lifecycles, and revenue recognition rules (ASC 606/IFRS 15).

• Lifecycle Delivery & Hands-On Guidance: Own end-to-end delivery quality on time and within budget. Provide hands-on guidance, design reviews, debugging, performance analysis, and unit testing support. Collaborate with UI/UX and engineering teams to transform wireframes into functional frontend/backend components.

• Stakeholder Alignment & Strategy: Collaborate closely with internal business and IT stakeholders to define Corporate Business Systems roadmaps, articulate solution benefits, manage implementation constraints, and drive business outcome goals.

• Governance, Standards & Best Practices: Ensure designs align with architectural standards, security policies, dynamic fulfillment plans, and reusability guidelines. Document and share best practices while advocating for process improvements across teams.

Requirements

Qualifications & Requirements

• Experience & Education: 9+ years of dedicated Salesforce platform experience. Bachelor's or Master's Degree (B.E./B.Tech./MCA/M.Tech./M.S.) from a reputed university.

• ARM / Revenue Cloud Domain Expertise: Deep functional and technical knowledge of Salesforce ARM (Agentforce Revenue Management), Salesforce CPQ, Billing, dynamic catalog management, and ERP integrations (e.g., SAP, NetSuite).

• Salesforce Product Knowledge: Broad hands-on solutioning expertise across Sales Cloud, Service Cloud, and Experience Cloud. Relevant Trailhead Badges/Superbadges and Salesforce Architect/CPQ certifications preferred.

• Core Competencies:

  • Exceptional written, verbal, and interpersonal communication skills; adept at engaging non-technical business partners and technical leads alike.
  • Proven conflict management, time management, and proactive problem-solving skills in high-stakes environments.
  • Strong analytical capabilities with a knack for identifying creative, business-centric solutions to complex technical challenges.