Salesforce Product Owner / Project Manager

Salesforce Product Owner / Project Manager

We are seeking a seasoned Salesforce Product Owner / Project Manager to lead a fast-paced project involving a recently launched Salesforce application for claims inventory management. The ideal candidate will act as a champion for the business, capable of driving product strategy, gathering requirements from senior leadership, and translating business needs to technical teams. This role requires a professional who can operate independently in a dynamic environment, as there is no time for on-the-job training.

Key Responsibilities

• Define product strategy, roadmap, and priorities aligned to business objectives.
• Lead requirement gathering sessions with senior stakeholders, executive directors, VPs, and end-users.
• Translate business needs into Epics, Features, User Stories, and Acceptance Criteria.
• Manage and prioritize the product backlog to maximize business value and assign story points in collaboration with engineering.
• Document processes and translate business requirements for architects and engineering teams.
• Act as the voice of the business, helping to formulate solutions and create necessary reports and dashboards.
• Partner with business, technology, and operations stakeholders to drive requirements, delivery, and adoption.
• Lead User Acceptance Testing (UAT), release planning, change management, and user enablement activities.

Required Qualifications

Experience:

• 8+ years of experience as a Product Owner and/or Product Manager delivering enterprise applications.
• Proven experience owning product vision, roadmap, and backlog prioritization in Agile/SAFe environments.
• Hands-on Salesforce experience, with an understanding of administrative functions like setting up users and profiles.
• Experience gathering requirements for Salesforce applications, APIs, integrations, and microservices.
• Healthcare payer experience supporting Commercial, Medicare, and/or Medicaid business processes, including claims or case management.

Technical Skills:

• Strong Salesforce Health Cloud experience is required.
• Working knowledge of API-based integrations, microservices, and enterprise architecture patterns.
• Understanding of workflow automation, business rules, and case management solutions.
• Ability to collaborate effectively with architects, developers, and integration teams.

Preferred Qualifications

• An active Salesforce Administrator certification is highly desirable.
• Experience with claims workflows, inventory management, or workflow orchestration.
• SAFe Product Owner/Product Manager (POPM) certification.
• Salesforce Data Cloud experience.
• Other Salesforce certifications (Business Analyst, Health Cloud, or related).

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.