Salesforce Product Owner

Job Title: Salesforce Product Owner with AI

Location: Juno Beach, FL

Work Mode: 5 days onsite per week

Experience: 13+ years

Key Responsibilities

• Define and maintain the Salesforce product vision, roadmap, and strategic priorities.
• Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into user stories, acceptance criteria, and functional requirements.
• Manage and prioritize the product backlog based on business value and customer needs.
• Collaborate with Salesforce architects, developers, administrators, QA teams, and business users.
• Identify opportunities to leverage AI capabilities within Salesforce business processes.
• Support the adoption of Salesforce AI solutions, including Einstein AI and Agentforce, where applicable.
• Evaluate AI-driven automation opportunities to improve productivity, decision-making, and user experience.
• Coordinate sprint planning, backlog refinement, demos, and stakeholder reviews.
• Ensure delivered solutions align with business objectives, security standards, and enterprise architecture.
• Track product performance, adoption, and business outcomes.
• Communicate product progress, risks, dependencies, and priorities to stakeholders.

Required Skills

• Strong experience as a Salesforce Product Owner, Business Product Owner, or Salesforce Business Analyst with product ownership responsibilities.
• Good understanding of Salesforce CRM capabilities and business processes.
• Experience with Agile/Scrum methodologies, product backlog management, user stories, and acceptance criteria.
• Ability to collaborate with technical and business teams to deliver Salesforce solutions.
• Understanding of Salesforce AI capabilities, AI-driven automation, and intelligent workflows.
• Strong stakeholder management, communication, and analytical skills.

Preferred Qualifications

• Experience with Salesforce Einstein AI, Agentforce, Data Cloud, or related AI capabilities.
• Experience implementing AI-powered business process automation.
• Salesforce certifications such as Salesforce Administrator, Business Analyst, Product Owner-related credentials, or AI-related certifications.
• Experience working in large enterprise environments.