Salesforce Platform Lead

• Compensation: USD 120,000 - USD 140,000 - yearly

Company Description

Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.

Job Description

Primary Responsibilities:
Value Stream Delivery

• Work with Salesforce delivery team to refine prioritized backlog items.


• Work with Salesforce development team on design of enhancements and bug fixes.


• Review implemented capabilities to ensure value is delivered as expected.


• Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs.


• Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly.


• Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users.


• Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.

Qualifications

Education & Certificates

• Bachelor's Degree, required.


• Concentration in Information Systems, Computer Science, or Finance, preferred

Professional Experience

• Minimum 7 years of overall relevant experience, required.


• Knowledge and experience with Salesforce, required.


• Experience interfacing across business and technology, required.


• Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required.

Additional Information

Compensation - 170K USD