Salesforce Forward Deployed Engineer

SMBHD is a Chicago Salesforce consulting firm built for small and mid-market businesses, and we are growing fast: about 30 people, two AppExchange apps, more work booked than people to do it, and deep work in Sales Cloud, Service Cloud, Field Service, Experience Cloud, and integrations. This year we rebuilt delivery around AI. Our engineers direct AI to produce most of the configuration and code, then spend their time where it matters: understanding the client, designing the right solution, and driving adoption. You run discovery with the client, design the solution, direct the build, run the training, and own the outcome. There is no analyst upstream of you gathering requirements and no developer downstream of you building what you scoped. You do the whole thing, with AI doing the heavy production and an Analyst on your pod picking up the last mile. Sometimes you are the lead on a project, sometimes you are working alongside a pod teammate on a bigger one. Process Forward Engineer: you have delivered Salesforce solutions and can own a workstream or a smaller project on your own Senior Process Forward Engineer: you have led multiple implementations from discovery through go-live and can run a strategic engagement, mentor a PFE, and shape how a pod works Design and deliver solutions on the platform: Flow, Agentforce, configuration, and code where it earns its place Direct AI to produce the build, then read, test, and own every line of it Design integrations between Salesforce and client systems and own data migrations Deliver training and drive adoption so clients use what you built Bring what you learn in the field back into how we deliver You know Salesforce well: the data model, automation, security, reporting, and where the platform pushes back You do not have to be the person typing Apex all day You are as comfortable in front of a VP explaining a design as you are in Setup building it You use AI every day already and you are looking for a firm that takes that seriously PFE: 2 to 5 years delivering Salesforce solutions. Senior PFE: 5+ years and you have led implementations end to end Bachelor's degree in computer science, MIS, business, or a related field Hands-on Flow and declarative configuration; working knowledge of Apex and LWC (reading and directing it, not necessarily writing it) Integration and data migration experience (REST APIs, middleware, data loading) Based in the Chicago area and able to work from our office Salesforce certifications (Admin, App Builder, PD1, cloud certs) Agentforce, Einstein, or other Salesforce AI experience Prompt engineering, agents, or LLM application work Field Service, Experience Cloud, or Revenue Cloud depth Medical, dental, vision, and disability insurance

Flexible schedule

A team that ships, not just advises