Salesforce DeveloperRole: Salesforce Engineer / DeveloperLocation: Newark, CA (Day1 onsite from client office – No remote)Skill: SFDC Platform DevelopmentService Cloud: Job Responsibilities:Work with Business Analyst to develop, schedule and implement Service Cloud Capability to support Business Campaigns. Work flexibly to accomplish this. Develop in the Salesforce Lightning Platform.
Mentor others in the Platform and its Development environment. Troubleshoot issues and develop defect fixes and enhancements. Utilize interfaces with CRM to assure a seamless tracking of Guest experience; use this information to further customize client's website shopping experience for the Guest.
Work cooperatively with IT Development Team. Other duties as assigned by management.Required Skills:Bachelor's degree requiredSalesforce Certification in Service Cloud as Developer preferredA minimum of 5-7 years of experience in Salesforce Service Cloud and the Lightning Platform required; familiarity with Marketing Cloud, Commerce Cloud and Customer Facing Apps is a plusMinimum of 1-3 years of experience in API's and Web ServicesCustomer focusedFlexible and adaptable to changeTenacity and commitment to tasksSelf-disciplinedStrong analytical reasoning skillsSales Cloud: Responsibilities:RESPONSIBILITIES: CERTIFICATIONS:Technical design and implementation (develop / maintain) of salesforce solutions using Salesforce Sales CloudDocument as-is and to-be architecture solutionsPresent complex solutions, options and benefits to key technical program stakeholdersResponsible for defining, estimating, and shaping sales cloud technical solutions using best practicesMaintain and configure our development and test instances for our internal sandboxesCommunicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendorsProvide day to day sales cloud platform and user supportResponsible for issue resolution in UAT and post production support of Sales Cloud functionalityStay up-to-date on the latest Salesforce features and functionalityStrong desire to learn. You are energized when new features and technologies become available and eager to understand them and maximize their potentialCustomize as necessary in implementing scalable solutions, while advocating for best practicesDESIRED SKILLS & EXPERIENCE:Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field5-7 years of Experience in developing solutions using Salesforce PlatformMust have good knowledge of Salesforce Sales Cloud objects used in Lead to Opportunity and Opportunity to Quote processesStrong experience with SFDC Advanced approvalsSolid experience in data migration strategy, tools and processesExperience working with Salesforce communities, Apex, SOQL, VisualForce, Lightning, JavaScript, Eclipse IDE, WorkBench, Data Loader, Ant tool, Reports and DashboardsStrong working knowledge of Salesforce Objects and Data ModelStrong understanding of environment management, release management, code versioning best practices, and deployment methodologiesExcellent written and verbal communication skillsGood interpersonal skills and strong sense of ownershipExposure to CLM tools and processes will be a plus