Leading the operational support and implementation of the University's Enterprise CRM Solutions, the full-time salaried Salesforce Certified CRM Manager will manage project assignments, coordinate technical and operational staff, and ensure Salesforce effectively supports various university functions while working remotely. Key responsibilities Provide leadership to the Enterprise CRM analyst team, setting goals and mentoring staff while ensuring accountability and excellent customer service Manage CRM projects, prioritize assignments, and facilitate data validation and user acceptance testing while communicating project status to stakeholders Oversee the collection and analysis of business requirements, recommending process improvements and coordinating planning sessions with clients Required qualifications Bachelor's degree in a related field, specialized training, or equivalent work experience Five or more years of relevant technical and business work experience Three or more years of higher education experience Salesforce Admin I Certified Expert level experience with Excel
Salesforce Certified CRM Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.