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Salesforce Business Analyst

Remote • Posted Today
Remote Contract Management & Operations

Company – Our client is a leading healthcare technology and services organization dedicated to improving access, affordability, and outcomes across the healthcare ecosystem. Recognized for innovation and operational excellence, they foster a collaborative, high-accountability environment where critical thinking and curiosity are highly valued.

Job Title – Salesforce Business Analyst

Location – Remote in the US (Must work EST hours; CST candidates considered. 8:00 AM Eastern meetings required.)

Role Type – Contract-to-Hire (6 months, then conversion to full-time)

Must Have Skills:

  • Highly “why-curious” analyst who challenges requirements to uncover true business needs
  • Strong Salesforce knowledge, ideally with hands-on Salesforce Admin experience
  • Ability to write and interpret Salesforce Object Query Language (SOQL) for data analysis
  • Process documentation expertise, including creating detailed process flows (Visio or similar tools)
  • Healthcare industry experience preferred

Responsibilities and Job Details:

  • Serve as a senior-level individual contributor partnering with business and technology stakeholders
  • Elicit, analyze, and challenge business requirements to ensure alignment with true organizational needs
  • Translate business requirements into clear, actionable Salesforce solutions
  • Leverage SOQL to analyze data, validate assumptions, and support decision-making
  • Create and maintain detailed process documentation, workflows, and process maps
  • Facilitate early-morning stakeholder meetings (8:00 AM EST) with professionalism and preparedness
  • Collaborate cross-functionally while maintaining accountability for deliverables
  • Provide thoughtful, constructive feedback to leadership and project teams
  • Balance curiosity and critical thinking with tact and professionalism
  • Contribute to a culture that values independence, collaboration, and continuous improvement
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