Salesforce Billing SmePosition: RemoteDuration: Long TermYour future duties and responsibilities - Planning and scheduling of resources, deliverables, execution, etc. as part of the Test Plan document - Coordinating, end-to-end, all testing activities including developing QA/UAT Test Plan using structured testing methodologies - Creating Test Scenarios and reviewing test scenarios created by testers - Confirming Test Scenario approval by Business Analyst and Development - Creating and executing test cases - Tracking and reporting on test results and defects - Escalating and resolving issues and risks - Coordinating the test environment - Hosting defect meetings - Creating test sign off documents - Partnering with Automation and Performance Leads and Testers to identify test cases for automation scripting or flows for performance testing - Creating process and business flow diagrams use cases, story boards, training documents and job aids for end users and business users using Microsoft Visio and PowerPoint; - Supporting and maintaining the applications on Salesforce.com to ensure optimal performance - Serve as an integrator between business needs and technology solutionsRequired qualifications to be successful in this role - 5+ years of experience in Salesforce Billing - Solid experience with Salesforce integrations across multiple Salesforce cloud modules (Sales Cloud, Revenue Cloud/Service Cloud/Commerce Cloud) - Good understanding of advanced Billing system operations on transactions such as: Payments, Refunds, Credits, Debits and General Ledgers. - Ability to read and understand underlying and dependent architecture of Salesforce Billing and apply that knowledge in testing.
- Thought leadership and execution/implementation of ETE testing solutions for Billing related operations. - Strong analytical and problem-solving skills - Strong verbal and written communication and interpersonal skills - Solid experience with estimation and prioritization - Ability to implement robust and efficient test data generation techniques to expedite overall testing process - Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional results in a rapid-paced agile implementation environment.