Salesforce Administrator

Role overview

A fully remote opportunity for a Salesforce Administrator to own the day-to-day configuration, optimization, and stability of a Salesforce platform that powers go-to-market operations. The role partners with business systems analysts, developers, and cross-functional stakeholders in Sales, Marketing, Support, and Product to deliver scalable, well-documented solutions that improve user experience and data integrity. The ideal candidate is a detail-oriented problem solver who can translate business requirements into reliable platform changes.

Responsibilities

• Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, permission sets, profiles, and role hierarchies.
• Build and optimize Salesforce Flows using best-practice patterns for bulkification, governor limits, and error handling.
• Develop and refine reports, dashboards, and list views, and assist with CPQ, case management, lead routing, and other go-to-market workflows.
• Monitor system health, troubleshoot user issues and automation failures, and maintain data quality through deduplication, cleansing, and routine uploads.
• Manage sandbox refresh cycles, coordinate testing and user acceptance, and support release management, change documentation, and deployment validation.
• Provide day-to-day Salesforce user support, deliver short trainings and demos, write user-facing guides and FAQs, and contribute to governance standards and continuous improvement initiatives.

Requirements

• 2-4+ years of hands-on experience as a Salesforce Administrator.
• Strong working knowledge of Salesforce configuration tools, including Flows, validation rules, objects, fields, record types, and security models.
• Proven ability to gather business requirements and translate them into well-structured technical solutions.
• Solid problem-solving skills with the comfort to troubleshoot automation and data issues.
• Excellent communication skills and the ability to explain technical concepts to non-technical users.
• Familiarity with go-to-market processes across Sales, Marketing, and Support.
• Strong organizational skills and a demonstrated commitment to documentation and process discipline.
• Salesforce Administrator Certification is required; Advanced Admin, Platform App Builder, or higher is preferred.

Nice to have

• Experience with HubSpot, Workato, or similar go-to-market and automation platforms.
• Exposure to Apex triggers, Lightning Web Components concepts, or integration workflows.
• Background supporting SaaS, Revenue Operations, or Business Operations environments.
• Familiarity with CPQ, subscription billing, or contract management workflows.

Benefits and work setup

• Fully remote work arrangement.