Salesforce Administrator ConsultantLocation: 7325 Beau font Springs Drive, Richmond, VA 23225*Local candidates strongly preferred*Candidate must come to work in the office at least 2-3 days/week.Technical administrator performing daily Salesforce administration tasksManually manage multiple Orgs on the cloud, One Central VITA Production Org and One Production Org Per AgencyOversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groupsResolve user support tickets for issues as reported in VITA support portalTroubleshoot platform and user issues and conduct root cause analysisInteract with VITA Enterprise Services Team and Users to solve tickets and perform tasksIdentify and gather requirements from users and stakeholdersSupport team members and monitor user adoption of Salesforce tools in our organizationProvide ongoing user training and create training materials as neededEnable Multi Agency Data Separation, Agency Specific Access and Controls and Agency Standard Roles & ProfilesMaintaining One Central VITA Production OrgMaintaining One Central Sandbox (in the VITA Org) used to demo generic use casesMaintaining One Production Org Per AgencyProviding Production Org Refresh in coordination with Salesforce and agenciesProviding Security and User access support as defined by VITA BPS Configuration Baseline ProcessManual reporting of user licensing and their usage related to billingSkills/ Minimum Requirements:Proven work experience as a Salesforce Administrator or similar roleExtensive experience in the administration and maintenance of Salesforce systemsExperience in performing Salesforce upgrades, Org Refreshes and ensuring successful integrationExperience with Salesforce Platform experience, Groups configuration, Profile Template configuration, Platform monitoring, Workflow administration, Integration administration, and Process Builder administration experienceExceptional ability to create and maintain Salesforce databasesIn-depth knowledge of Salesforce products and their functionalitiesPreferred Requirements:Salesforce certified administrator or Salesforce advanced administrator certification or Salesforce DeveloperExperience in Implementing custom templates for users, groups, and profiles, Developing workflow, process builders and forms, Experience in Developing integrations with third party applications, implementing migration scripts and loading dataExperience in Implementing custom applications, Implementing third party applications from the Salesforce App ExchangeExperience with PowerShell, Active Directory, Accounts Provisioning and Deprovisioning, Service Now, Messaging, DNS, Enterprise Networking, Azure, O365, IAM, OKTA, BOX, SQLRequired Experience:Proven work experience as a Salesforce Administrator or similar role. Required 4 YearsExtensive experience in the administration and maintenance of Salesforce systems. Required 4 YearsExperience in performing Salesforce upgrades, Org Refreshes and ensuring successful integration. Required 4 YearsExperience with Salesforce Platform experience, Groups configuration, Profile Template configuration, Platform monitoring, and Workflow administration.
Required 4 YearsExperience with Integration administration, and Process Builder administration experience. Required 4 YearsExceptional ability to create and maintain Salesforce databases. Required 4 YearsIn-depth knowledge of Salesforce products and their functionalities. Required 4 YearsSalesforce certified administrator or Salesforce advanced administrator certification or Salesforce Developer.
Desired 2 YearsExperience in Implementing custom templates for users, groups, and profiles, Developing workflow, process builders and forms. Desired 3 YearsExperience in Developing integrations with third party applications, implementing migration scripts and loading data. Desired 3 YearsExperience in Implementing custom applications, Implementing third party applications from the Salesforce App Exchange. Desired 3 YearsExperience with PowerShell, Active Directory, Accounts Provisioning & Deprovisioning, Service Now, Messaging, DNS, Enterprise Networking, Azure, O365, SQL.
Desired