To support ongoing operational needs, the part-time Salesforce Administrator (CJIS Certified) will manage user access, resolve internal requests, and troubleshoot issues while working remotely for 10-20 hours per week. Key Responsibilities Manage user access and permissions, set up new users, and handle role and sharing configurations Work through the internal request queue, triage issues, and document changes clearly Troubleshoot and resolve flow errors, broken automations, and day-to-day CPQ quote and order issues Required Qualifications U.S.-based and eligible to work in the U.S. with the ability to pass a CJIS Background Check Hands-on Salesforce administration experience across Sales Cloud and Service Cloud Comfort using AI tools to solve problems quickly and effectively Strong written communication skills for documenting changes and processes Able to pass a background check due to access to sensitive data