Sales Technician

We are seeking a Sales Technician to support sales activities, develop customer relationships, and provide technical assistance throughout the sales process. This role is ideal for a motivated professional who can combine technical knowledge with strong communication and customer service skills to identify opportunities and support business growth.

Position Responsibilities

Sales & Business Development

• Support sales initiatives and help identify new business opportunities.
• Develop and maintain strong relationships with customers and prospects.
• Assist with sales presentations, proposals, product demonstrations, and follow-up activities.
• Understand customer needs and recommend appropriate products or solutions.
• Maintain accurate records of customer interactions, opportunities, and sales activities.

Technical Support

• Provide customers with technical information and guidance regarding products and solutions.
• Work closely with internal teams to address customer questions and technical requirements.
• Assist in troubleshooting product or application-related issues.
• Translate technical information into clear, customer-friendly recommendations.

Customer & Account Management

• Serve as a responsive point of contact for assigned customers.
• Follow up on inquiries, quotes, orders, and opportunities.
• Support customer satisfaction and retention through consistent communication and service.
• Monitor customer needs and identify opportunities for additional products or services.

Sales Coordination

• Collaborate with sales, operations, engineering, and other internal teams to ensure effective customer support.
• Assist with forecasting, pipeline development, and sales reporting.
• Participate in customer meetings, industry events, and other business development activities as needed.

Prerequisites

• Previous experience in sales, technical sales, customer service, or a related field.
• Strong technical aptitude and ability to learn product specifications and applications.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Ability to understand customer requirements and provide practical solutions.
• Strong organizational and time-management skills.
• Self-motivated, proactive, and comfortable working independently.
• Ability to manage multiple customer opportunities and priorities effectively.
• Willingness to travel as required to support customers and sales activities.

Certifications (Preferred, but not Required)

• Technical, engineering, sales, or business-related certifications.
• Industry-specific technical certifications or training.
• Sales or customer relationship management certifications.

What the Role Offers

• Competitive salary range of $65,000-$75,000 annually .
• Opportunity to combine technical expertise with sales and business development.
• Direct interaction with customers and opportunities to build long-term professional relationships.
• Exposure to technical products, applications, and customer solutions.
• Opportunities for professional growth and development.
• A collaborative role with opportunities to contribute directly to business growth.

Why Kingston?

Kingston offers access to a diverse customer base, established business networks, and a strong regional economy. Its location provides convenient access to surrounding markets, making it a practical base for a sales professional who enjoys building customer relationships and supporting business development across a broader territory.