Sales Strategy Senior Lead

Operations Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Professional Services is evolving how we deliver world-class value to our customers. Our overall business strategy is anchored in rigorous market research, data-driven analysis, and high-impact executive communication.

Role Overview

We are seeking an analytical, insight-driven Sr Manager/Director of Strategy. In this role, you will lead deep-dive research, conduct quantitative and qualitative market analysis, and synthesize complex findings into compelling, executive-ready presentations that shape our global Professional Services strategy.

You will serve as a core strategic advisor, transforming raw market and operational data into clear strategic options and C-suite deliverables, partnering directly with senior leadership to guide critical investment and operational decisions across our business strategy.

Responsibilities

• Lead Strategic Research & Market Intelligence: Conduct comprehensive competitive analysis, industry benchmarking, and market research to identify growth opportunities and strategic risks across the Professional Services landscape.
• Perform Advanced Quantitative Analysis: Partner with analytics teams to model business scenarios, evaluate financial metrics, and derive actionable insights from complex datasets to support core strategic initiatives.
• Synthesize complex analytical findings, strategic choices, and trade-offs into polished, executive-level slide decks and narratives for senior leadership and executive offsites.
• Evaluate AI Strategy & Innovation: Utilize advanced AI analytical tools to accelerate research frameworks, model AI delivery impacts, and evaluate the strategic positioning of AI-augmented professional services.
• Facilitate strategic reviews with leaders across Sales, Operations, Pricing, and Regional Units (AMERS, EMEA, APAC) to build consensus around research-backed strategy recommendations.
• Guide and mentor a dedicated team of Strategic Analysts in running robust data models, tracking strategic metrics, and maintaining high standards for strategic storytelling assets.

Requirements

• Experience: 10+ years of experience in Strategy, Transformation Design, Operations, or Management Consulting.
• Analytical & Quantitative Rigor: Advanced capability to structure complex strategic problems, analyze multidimensional business data, and build quantitative strategy models.
• High comfort level using AI tools in your professional day-to-day work to optimize your own workflows, accelerate research, and scale content creation.
• A Bachelor’s degree in Business, Operations, or a related field OR equivalent practical experience.

Benefits & Compensation

When you join Salesforce, you’ll be limitless in all areas of your life. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

We offer a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

To the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.