Sales Program Manager

Sales Program Manager – Protection is responsible for driving engagement, performance, and growth of Protection/Insurance initiatives across Prime Communication. This individual will serve as the primary liaison between Prime Communications and Asurion, leveraging reporting dashboards, analytics, and operational tools to identify opportunities, optimize execution, and deliver measurable sales impact. This role is ideal for a strategic thinker with a strong executional mindset, capable of managing complex initiatives while ensuring measurable results across national sales channels.

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Key Responsibilities

• Manage protection programs to drive participation, attachment rates, sales performance, and overall growth.
• Monitor performance using reporting dashboards and analytics tools to track results and identify opportunities.
• Analyze data to identify trends, performance gaps, and areas for improvement, then share actionable insights with leadership and field teams.
• Collaborate with Asurion and internal teams to align goals, incentives, training, and execution plans.
• Support field teams with updates, best practices, training resources, and tools to improve Protection/Insurance adoption, attachment rates, and compliance.
• Report on program performance and create action plans to address challenges and improve results.
• Identify opportunities to increase protection penetration by improving sales behaviors, associate knowledge, and customer engagement.
• Continuously improve operations by simplifying processes, strengthening executive, and ensuring consistency across stores.

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Requirements

Qualifications:

• Bachelor’s degree in business administration, marketing, or a related field preferred
• 3–5+ years of experience in sales, retail operations, protection/insurance programs, or a related field
• Strong proficiency in Microsoft Excel

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.