Sales Operations Specialist

Role Description & Responsibilities:

The Sales Operations Specialist is a North America-focused role supporting Sales Operations through data management, reporting, automation, and AI-enabled solutions. The role provides accurate, timely, and actionable information to support sales leadership, business reviews, forecasting, and operational decision-making.

• Develop and maintain standardized reporting and dashboards for Management System of Operations (MSO) weekly business reviews, ensuring data accuracy and consistency.
• Manage sales data across databases, cloud platforms, files, and other sources, including data governance, quality control, aggregation, storage, and delivery.
• Automate recurring reports and processes to improve efficiency, scalability, and data visibility.
• Develop and implement AI agents and AI-enabled solutions to process, summarize, and deliver sales data and insights.
• Develop data visualizations that provide clear visibility into sales performance, trends, risks, and opportunities.
• Continuously improve reporting processes, data sources, and performance metrics.
• Partner with Sales, Sales Operations, Business Intelligence, IT, and other stakeholders to address data and reporting needs.

Qualifications:

• Bachelor’s degree in Data Management, Computer Science, Data Science, or a related field.
• 5+ years of experience in Sales Operations, Business Operations, Business Intelligence, Data Management, or a related field.
• Strong problem-solving skills and the ability to develop practical, data-driven solutions.
• Hands-on experience with CRM, reporting, and data management systems.
• Experience with AI tools such as Claude AI, ChatGPT, or Gemini.
• Experience developing or working with AI agents or intelligent automation is a plus.
• Experience with the 3DEXPERIENCE platform, particularly Netvibes Data Perspectives, is a strong plus.
• Excellent written and verbal communication skills, with the ability to communicate complex information clearly to leadership and business stakeholders.