Sales Operations Specialist - Remote (CA Only)

Sales Operations SpecialistLocation: Remote: California Only.Work will be primarily performed remotely from home office 5 days per week. Occasional travel to and work from other Race offices or off-site locations may be required.Company-Paid Medical and Dental BenefitsFree Fiber Internet ServiceComp: $24-$26 USD per hourWe're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed.

We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.The Sales Operations Specialist plays a key role in driving revenue growth and customer retention by executing targeted, data-driven sales campaigns and supporting critical back-office sales functions.

This position is responsible for managing outbound engagement efforts across the customer lifecycle, including upsell, cross-sell, win-back, and cancellation prevention initiatives. Working closely with sales, marketing, and customer experience teams, the specialist leverages customer data, campaign tools, and performance insights to deliver timely, relevant outreach that improves conversion rates and customer satisfaction. In addition to campaign execution, this role supports operational processes such as tracking campaign performance, maintaining accurate customer records, and ensuring seamless coordination between front-line sales activities and back-end systems.

Success in this role requires strong attention to detail, effective communication skills, and the ability to balance multiple campaigns and priorities in a fast-paced environment, while consistently contributing to revenue targets and customer retention goals.