Sales Operations Specialist

Job TitleSupports the creation, sustainment, evaluation, and optimization of Retail-focused sales and sales management tools, processes, and resourcesEssential Duties & ResponsibilitiesEstablish and maintain meaningful partnerships with sales employees at various levels of the organizationCollaborate with Sales Leadership to evaluate sales performance and processes and support real-time business needsCollaborate with Confie support teams and key stakeholders to achieve project and business objectivesSupport Confie Retail through the implementation, sustainment, evaluation, and optimization of the sales funnel, sales, and servicing processes and skills, pre-underwriting, and frontline operations of sales employees and managersManage and participate in Retail-focuses projects of varying sizes and exercise independent judgment related to process decisionsSupport frontline execution by creating and delivering process documentation and training resourcesSupport the design and implementation of differentiating selling and sales management toolsSupport evaluation and sustainment of selling and sales management tools to ensure continued organizational impact and adherence to evolving business needsSupport frontline and sales execution through regular sales observationsEstablish and measure project results and key performance indicators as well as personal performance goalsEffectively document, track, and manage project milestones and deliverables for all participating stakeholdersCommunicate effectively and professionally using a variety of media, including but not limited to email, chat, in-person meetings, and telephoneQualifications and Education Requirements? 2 years of retail sales experience or related insurance industry experience? 1 year of project management experienceProficiency in Microsoft Office Suite professional productsExceptional communication skills in both written and spoken EnglishExceptional organizational and time management skillsPreferred SkillsBachelor's or Master's degree with a business orientationConversational written and spoken SpanishOther DutiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.