Sales Operations CoordinatorWe are seeking a highly detail-driven, data-oriented Sales Operations Coordinator to support a fast-paced sales team of 25+ designers in the home services space.This role is the backbone of our sales organization—responsible for tracking performance, enforcing process discipline, and driving accountability through Salesforce.If you've worked in home improvement, in-home sales, or a service-based business using Salesforce, you'll have a major advantage.What You'll OwnTrack leads, contacts, and opportunities across the pipelineMonitor appointments set, completed, and convertedReport on close rates, revenue, and average ticket You will own visibility inside SalesforceBuild and maintain Salesforce reports and dashboardsCreate daily/weekly performance scorecards by designerTrack monthly targets vs actual performance Leadership relies on your data to make decisionsEnsure new leads are assigned and contacted quicklyMonitor response times and follow-up activityIdentify gaps in pipeline movement Speed and follow-up directly impact revenueIdentify bottlenecks (low appointments, aging opportunities, low close rates)Flag underperforming designers or missed opportunities You catch problems before they cost moneyPrepare reports for weekly sales meetingsSupport Sales Managers with clean, actionable dataHelp drive accountability across the team You make the sales team sharper and more effectiveEnsure Salesforce is consistently and accurately updatedStandardize how designers manage opportunitiesClean up bad data and enforce process compliance No shortcuts—data integrity matters hereWhat Success Looks LikeReal-time visibility into every designer's performanceFaster lead response times and improved follow-upHigher conversion rates without increasing lead volumeClean, reliable Salesforce dataA culture of accountability across the sales teamThe Role (Important Distinction)Sales Manager = Coach & LeaderThis Role = Tracker, Enforcer, Analyst (inside Salesforce)You are not selling—you are making sure the team performs.Required Experience (This Matters)Experience working in Salesforce (reports, dashboards, pipeline tracking)Background in home services, home improvement, or in-home sales (highly preferred)Experience supporting a sales team with lead flow + appointment-based sellingCore SkillsStrong analytical and data management skillsAdvanced Excel / Google Sheets (pivot tables, reporting)High attention to detail and process disciplineAbility to manage multiple priorities in a fast-paced environmentStrong communication and follow-upWho Will Succeed HereComfortable holding a sales team accountableObsessed with clean data and accurate reportingProactive—doesn't wait to be told what's wrongUnderstands how leads turn into revenue in a service businessWho Will NOT Be a FitLooking for a passive admin roleAvoids data, metrics, or accountabilityNo experience with CRM systems (especially Salesforce)