Sales Operations Associate IIThe Sales Operations Associate II role develops and delivers reporting that supports business decision-making and evaluates the performance of business initiatives. In this role, you will maintain a working knowledge of key processes, initiatives, and internal resources aligned with Sales Compensation. You will coordinate ongoing reporting that highlights and audits strategic initiatives, perform audits, and validate financial and compensation-related information to ensure compliance.
The role also provides operational support through letter management and by responding to inquiries related to compensation programs.ResponsibilitiesEssential Job Duties and Responsibilities:Develop and provide reporting to support business decision making, including specific business initiative performanceRemain knowledgeable of key processes, business initiatives and internal resources in order to support DBOs and various leaders in the fieldCoordinate and maintain recurring reports with leadership and analyst team to highlight/audit strategic initiatives and track performance to goals for consumption by sales leadershipPerform audits and validate financial information such as, but not limited to minimum salary, Guaranteed Commission and Global Services commission updatesAssist with tracking and maintaining producer contest goalsFollow up with support partners on outstanding items to ensure proper complianceAssist in the management and letter creation for Account ManagersField questions and emails on various compensation programs Ad hoc audit and reporting requests as neededFirst level review and letter creation of promotions, territory changes and leave of absence for both Talent Services and Global ServicesQualificationsRequired Education and/or Experience:The knowledge, skills, and abilities typically acquired through the completion of a Bachelor's degree program or equivalent degree in a field of study related to Business or FinanceSeeking 2-4+ years of work experienceRequisite Abilities and/or Skills:High proficiency in Microsoft Office applicationsStrong organizational skills and detail orientedAbility to develop a thorough knowledge of business policies and account management practicesAdaptable and able to handle multiple tasks concurrentlyStrong problem solving and analytical skillsAbility to manage time and excel in a deadline-oriented environmentSuccessful track record of providing quality customer serviceCompensation: $38,600-$58,000, $3,500 annual bonus