Sales Manager – Houston, TX

Diligent Delivery Systems is seeking a dynamic and results-driven Sales Manager to lead our sales team and drive growth within our organization. The ideal candidate will possess a strong background in logistics and supply chain management, with expertise in transportation management systems and account management. This role requires a strategic thinker who can effectively manage relationships with clients and carriers, ensuring the delivery of exceptional service while achieving sales targets.

Salary commensurate with experience.

Job Responsibilities (The below-listed duties are not all inclusive. This position must perform other duties as assigned.):

• Achieve growth and attain sales targets as directed by corporate leadership
• Recruit, hire, onboard and train new sales representatives (AMs, AE, BDMs and BDCs)
• Weekly one-on-one meetings with sales representatives
• Manage performance monitoring of AMs, AEs, BDMs and BDCs with effective coaching, counselling, and action plans
• Review and evaluate activity reports through Flash reports, Zoho activity, Operations/Revenue reports weekly
• Establish key metrics and accountability for sales team (daily, weekly, monthly)
• Implement action plans to increase business in all sales territories
• Travel to various markets and work with sales representatives and collaborate with local management teams.
• Participate in sales calls with CGO of Sales in-person or via conference calls
• Present sales, revenue and expense reports and realistic forecasts to the corporate management team
• Establish new opportunities and personal sales that generate additional revenue
• Ensure high level of customer service is delivered to customers
• Handling and resolving customer complaints regarding a product or service
• Travel as needed for customer/carrier meetings and industry conventions
• Assist in establishing and developing carrier and vendor relationships

Education, Skills and Experience

• Bachelor’s degree required from accredited institution in business administration or related field required
• Minimum of 3-5 years of experience within the logistics, delivery and/or transportation industry highly preferred
• Successful and verifiable experience as a sales leader or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Diligent Delivery Systems is an Equal Opportunity Employer.