Sales Lead - Soma

Join us to apply for the Sales Lead - Soma role at Soma .

The position is based at 2000 Route 38, Cherry Hill, NJ.

Position Objective

The Associate Lead is responsible for supporting store management to ensure a great customer experience and maximize profitability. They perform sales and register transactions.

Functional Responsibilities

• Promote customer service by greeting and assisting customers; respond to inquiries and complaints professionally and promptly.
• Handle basic operations including cash handling, reporting, price changes, merchandise handling, and store opening/closing duties; review and submit payroll documentation.
• Monitor sales activities and productivity; motivate and train associates to meet sales goals.
• Maintain awareness of customers to enhance service and security; stay informed on operational policies regarding payments, exchanges, and security.
• Stay updated on current sales and promotions; display merchandise according to standards.
• Assist in inventory receipt and dispatch following company policies.
• Supervise sales associates, manage schedules, and ensure proper store coverage.
• Model sales techniques, communicate product knowledge, and assist customers in locating merchandise.
• Build customer loyalty through clienteling and wardrobing.
• Maintain standards in merchandise presentation, loss prevention, and other duties as directed.
• Participate in visual merchandising and store set-ups.
• Support store development through coaching and performance feedback.
• Perform other duties as assigned.

Competencies

• Customer Focus, Trust, Engagement, Results
• Managing Complexity
• Planning and Prioritization
• Organizational Savvy
• Courage to address difficult issues

Qualifications

• High School diploma or equivalent
• Must be 18 or older
• Preferably 2+ years retail or sales management experience
• Excellent communication skills
• Ability to travel within the district
• Strong customer service skills
• Knowledge of store operations
• Physical ability to stand, maneuver, lift 50 pounds, and operate equipment
• Flexible schedule including nights, weekends, and holidays

Chico’s FAS is an equal opportunity employer.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Retail

This job posting appears active; no indicators of expiration are present.