We’re looking for a retail Sales Lead (keyholder) that’s passionate about supporting unique style, creative spirits and small business as well as being a Flea Style brand ambassador! This rockstar will support with leading our store and team in Downtown Nashville, Tennessee at the Arcade.
Daily Job Requirements Include:
- Positively represent Flea Style inside and outside the store
- Overseeing daily retail operations
- Implementing and training the team on growth strategies for sales
- Manage timely and accurate shipping + BOPIS orders
- Training stylist
- Coaching and developingsales floor procedures and policies
- Personal ongoing self-development and growth as an employee
- Open and close the store
- Knowledge and excitement for oursmall business
- Create a fun and smooth customer experience
- Motivate the team to meet and exceed sales goals
- Process inventory
- Point of sale whiz
- Style hats for customers in our Hat Bar, creating unique, one-of-a-kind pieces
- Loss prevention assistance
- Special events assistance
- Periodic after-hours event assistance
LIKE WE SAID, WE'RE LOOKING FOR A ROCK STAR!
We Also Expect the Following:
- Initiate authentic client connections post-sale through communication via social media, e-mail, hand‑written notes and phone calls daily and weekly
- Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures
- Maintain customer communication, data, appointments and sales tracking
- Assist on all aspects of the customer experience through fit sessions and meetings
- Contribute to in‑store meetings and walk‑throughs
- Communicate customer feedback
- Offer community resources and local recommendations for customers (ex. tailor, restaurants, dry cleaners, etc.)