Sales EngineerSeeking a Sales Engineer to assist the Sales team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyer. Represent as the product solution specialist with the ability to cross between network resilience and security solutions, and work to insure the best possible technical solution with the information provided. This position will be responsible for selling both Network and Application Resiliency solutions as well as Cybersecurity solutions.
Reporting to the Regional Director, this role requires significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.ResponsibilitiesThe Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.Investigate the prospect's needs and assist in developing a strategy to win business.Assist the Sales Teams in making tactical decisions regarding the sale.Identify compelling events or specific business problems and offer attractive solutions to the client.Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc. to resellers, integrators, etc.Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user's needs.
This requires the building and maintenance of a technical account.QualificationsBachelor's degree in computer science or software engineering or equivalent5 + years as a pre-sales engineer, Network Architect, Application Engineer or in a pre-sales technical support roleThis person must have experience and demonstrated working with customers to understand their technical challenges and requirements and to have effectively proposed desired solutionsProven pre-sales record of success and achievement for themselves and their teamStrong Networking and Application background desired along with a working knowledge ofLinux/Windows operating systemsCultural familiarity with and experience in doing business within the Region is criticalThe individual must also possess technical skills that relate to these areas:Cisco routing, switching, gateways and applicationsTCP/IP, SNMP, Netflow, BGP, VoIPVarious topologies, LAN, WAN (MPLS, Frame, ATM)Trend analysis conceptsSecurity conceptsNetwork infrastructure conceptsNetwork General (Sniffer) knowledgeHP/OV, IBM Tivoli, EMC SMARTS, ArcSight a plusNetwork performance managementFault/Alert management conceptsnGenius product experience is an advantageOperating systems (Linux, NT)Certification CCNA, CCNP, CCIE a plusSDN/NFVVirtualizationPublic/Private Cloud