Sales Engineer – Industrial AutomationPosition: Sales Engineer – Industrial Automation, full-timeLocation: Cleveland, OH (Strongsville area). Regional travel within driving distance, occasional travel across North America (10-15%).Company Overview:ROLAND ELECTRONIC GmbH is a German manufacturer of specialized sensor systems and quality control technologies used in industrial manufacturing environments. For more than 60 years, ROLAND has helped manufacturers improve production reliability by detecting defects and monitoring critical processes across industries such as automotive, metal processing, and industrial equipment manufacturing.The company already serves a broad customer base across North America and has an established installed base of equipment in the field.
As ROLAND continues to expand its presence in the region, the company is seeking a proactive, relationship-driven Sales Engineer to support existing customers and help grow its US business.Why This Role is Unique:ROLAND already has an established customer base in North America and an installed base of equipment in the field.Your role will be to:reconnect with existing customers and proactively develop relationships with new contacts inside those organizationsidentify the right contacts within their organizationsunderstand their manufacturing challengeshelp them improve their processes using ROLAND technologydevelop and execute targeted sales initiatives to acquire new customersThis role is ideal for someone who enjoys building relationships, learning about and applying industrial technology, and taking initiative in a highly autonomous environment - including proactively reaching out to customers and spending time in the field.Training & Onboarding:ROLAND provides comprehensive onboarding and technical training.This includes:approximately one month of product training at the company's headquarters in Germany, incl. product and application trainingongoing mentorship and structured onboarding tasks during the first months in the roleThe goal of this onboarding program is to ensure that the candidate develops a strong understanding of the technology and customer applications while gradually building independence in the role.Key Responsibilities:Reconnect with existing customers and strengthen relationships across the United StatesIdentify relevant contacts within customer organizationsBuild relationships with engineers, production managers, and technical decision makersUnderstand customer manufacturing processes and identify opportunities for improvementSupport customers in selecting appropriate sensor and quality control solutionsIdentify opportunities to expand business within existing customer accounts and contribute to the growth of ROLAND's installed baseProactively travel to customer sites across the region to build relationships, understand manufacturing processes, and identify improvement opportunities.Provide market feedback to the engineering and leadership teams in GermanyDevelop and execute targeted sales initiatives to acquire new customersWho Should Apply:This position is best suited for individuals who enjoy combining technical curiosity with customer engagement and who are comfortable working in a small, entrepreneurial environment.Preferred qualifications include:experience working in technical or industrial environments such as manufacturing, automation, or engineeringexperience working in customer-facing roles or interacting directly with customers within a B2B environmenta proactive mindset and strong personal initiativecuriosity about industrial technologies and manufacturing processesstrong communication and relationship-building skillswillingness to travel regionally to visit customersability to manage priorities and take initiative while working in a small team environmentStrong candidates may have experience in areas such as:technical salesapplication engineeringfield service engineeringindustrial automationmanufacturing technology environments.A technical or engineering background is helpful but not strictly required.Compensation & Benefits:Compensation depends on experience and includes base salary and performance incentives.ROLAND offers:competitive salary depending on experienceperformance-based bonus opportunitymonthly stipend to support individual health insurance and retirement contributionscompany laptop and phonetravel expense reimbursementinternational training and mentorshiplong-term career growth as the US organization expands
Sales Engineer - Industrial Automation at ROLAND ELECTRONIC GMBH in cleveland at Unknown Company
This position is listed as full time and onsite.