Develop and implement strategic sales plans to achieve revenue and profit targets.
Identify and secure new business opportunities in air freight, sea freight, import, export, warehousing, and logistics services.
Build and maintain strong relationships with key customers, freight forwarders, and logistics partners.
Conduct market research and competitor analysis to identify industry trends and growth opportunities.
Lead negotiations for major contracts, pricing agreements, and service-level agreements.
Achieving sales target
Customer Relationship Management
Develop and maintain long-term relationships with key accounts and strategic customers.
Ensure high levels of customer satisfaction and retention.
Resolve escalated customer issues and service concerns promptly.
Conduct regular business reviews with major clients to identify opportunities for service enhancement and business growth.
Sales Team Leadership
Lead, mentor, and motivate the sales team to achieve individual and departmental targets.
Establish sales KPIs, monitor performance, and provide coaching and development.
Conduct regular sales meetings, pipeline reviews, and performance evaluations.
Recruit, train, and develop high-performing sales professionals.
Commercial & Pricing Management
Develop competitive pricing strategies for air and sea freight services.
Work closely with operations and procurement teams to optimize service offerings and profitability.
Review quotations, tenders, and contract proposals for major accounts.
Ensure margins and profitability targets are achieved.
Strategic Planning
Prepare annual sales budgets, forecasts, and business development plans.
Monitor sales performance and market conditions to adjust strategies when necessary.
Identify emerging markets and new service opportunities.
Support the company's expansion initiatives and strategic partnerships.
Cross-Functional Collaboration
Collaborate with operations, customer service, finance, and compliance teams to ensure seamless service delivery.
Ensure customer requirements are communicated effectively across departments.
Participate in management meetings and contribute to overall business planning.
Leadership Track Record
At least 5+ years managing large, cross-functional sales teams, handling strategic key accounts, and directing regional or global customer engagements.
Industry Acumen
Deep knowledge of international shipping procedures, incoterms, end-to-end supply chain solutions, and air/ocean freight operations.
Regional Network
Established connections and localized knowledge of trade lanes in the Asia-Pacific (APAC) region.
Experience Requirements
Minimum 8–10 years of experience in freight forwarding, logistics, air freight, and sea freight sales.
At least 5 years of experience in a senior sales leadership role.
Proven track record of achieving sales targets and business growth.
Strong knowledge of international freight forwarding, import/export procedures, customs regulations, and supply chain operations.
Established network within the logistics, and freight forwarding industry.
Excellent negotiation, presentation, and relationship management skills.
Strong leadership, analytical, and strategic planning abilities.
Singaporean only.
Candidate Requirements
Education : Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.
Years of Experience : 8 years and above
Required Skills : Proven track record of achieving sales targets and business growth.
Strong knowledge of international freight forwarding, import/export procedures, customs regulations and supply chain operations.
Established network within the logistics, and freight forwarding industry.
Excellent negotiation, presentation, and relationship management skills.
Strong leadership, analytical, and strategic planning abilities.