Sales Director

BENI RUGS | Sales Director

BENI Rugs is a vertically-integrated innovative rug brand that puts quality heritage craft into conversation with contemporary culture. Each rug is hand-knotted or woven by hand in BENI workshops in Morocco from 100% natural wool.

Location: NYC showroom, five days per week on-site

Type: Full-time

Salary: $100,000 to $200,000

Job Description

We are seeking a meticulous, results-driven, self-starter who builds rapport easily to lead sales and client relations. We are a small and growing company, so this is both a high-level as well as an in-the-weeds role with significant opportunity to shape and drive strategy.

Responsibilities include:

• Create sales strategy with co-founder; develop annual strategic sales and execution plan


• Own revenue targets, pipeline goals and forecasting accuracy


• Serve as the primary point of contact and relationship owner for top-tier clients; build strong relationships and communication with principals and senior team members


• Serve as senior representative of the brand; understand and embody BENI brand story


• Identify, pursue and close new business opportunities


• Oversee New York showroom and related procedures, including creating a valuable client experience


• Travel to key accounts, present collections with expert-level product knowledge and ability to guide client decision-making at client offices and at the New York showroom


• Partner with marketing to align sales collateral and campaigns with client needs; develop sales strategy for new collection launches


• Manage New York City sales team; guide team in account management, sales approach, effective communication and problem-solving


• Facilitate resolution of client concerns and coach team on how to address customer service issues


• Support all steps of the sales process from initiation to close, including entering sales into software system


• Own CRM integrity and sales process adherence across the team


• Facilitate ongoing improvement of internal sales processes to achieve increased efficiencies


• Partner closely with operations and production to streamline sales fulfillment processes


• Operate with a vertically-integrated mindset and manage client expectations to protect our internal production while meeting client needs


• Lead bi-weekly sales calls; prepare and present quarterly reporting and learnings


• Generate weekly, monthly, and quarterly sales metrics; document key insights and use data to coach team members and leadership on sales opportunities


• Serve as the primary advisor to the founder on sales strategy, market positioning, and growth priorities


• Represent BENI at local NYC events in the interior design industry


• Reports directly to the Founder/CEO; serves as the senior-most sales leader in the organization

Qualifications

• Minimum 8-10 years of sales leadership and account management experience


• Minimum 5+ years of managing and developing people


• Proven track record of owning and hitting revenue targets


• Comfortable owning a budget and reporting on financial/sales performance


• Reporting and data analysis


• Keen interest and/or prior experience in interior design community


• Experience operating in a small-medium business environment — comfortable without a large support infrastructure (marketing, ops, admin) and willing to be hands-on


• Strong strategic planning skills


• Excellent communication and problem-solving skills


• Proficient in Microsoft Excel and ability to quickly learn new technology


• Professional demeanor through all forms of communication


• Strong communicator, including upward — able to synthesize market/sales insight for founders


• Willingness and ability to develop a business case for travel


• Enjoys teamwork