What You'll Do
As part of a new Center of Excellence we are creating a new role of Sales Development Performance Lead. The Performance Lead is a manager level individual contributor within Avalara's global Sales Development organization.
This is not a training coordinator role. It is a practitioner role. XDRs will observe the Performance Lead make live calls. That is part of the job design. You will earn credibility from doing, not from designating.
We structure the Performance Lead regionally but connects it globally. Each region - US, EMEA, and India - has at least one dedicated Performance Lead. All Performance Leads operate against the same QA scorecard, the same certification framework, and the same Performance Lead charter. A weekly global Performance Lead sync ensures top-performer insights flow from each region to all regions, and that coaching standards remain the same regardless of geography.
This is a newly created, upleveled role born from a deliberate decision to separate manager accountability from rep capability development. Managers own team accomplishment, daily execution, performance management, and rep accountability. Performance Leads own live modeling, skill transfer, certification execution, workflow discipline, AI/tool adoption, and readiness evidence that helps reps create more Stage 1 opportunities.
The Performance Lead measures success through both direct production and measurable skill transfer. You will be accountable for personal Stage 1 creation
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This position is listed as full time and onsite.