Sales Development AssociateThe Sales Development Associate (SDA) supports Cytracom's growth by identifying and qualifying new MSP partners through consistent, high-quality outbound activity. This inside sales role focuses on structured outreach—using phone, email, and digital engagement—to introduce Cytracom's solutions and set qualified meetings for the Business Development team.The SDA's mission is to create a strong first impression of Cytracom by executing a disciplined outreach strategy. You'll connect with potential partners, understand their needs, and communicate how Cytracom's technology can support their business, ensuring well-qualified opportunities are handed off to sales.Success in this role comes from persistence, attention to detail, and the ability to maintain energy and professionalism in every interaction.
This is an inside role with no travel requirements.Responsibilities:Conduct high-volume outbound prospecting via phone, email, and online platforms to identify and engage potential MSP partners.Manage and prioritize assigned leads within the CRM to ensure timely and consistent follow-up.Deliver Cytracom's core messaging and value proposition with clarity and enthusiasmSchedule qualified discovery meetings between prospective partners and Cytracom's Business Development Team.Record all activity accurately in the CRM and maintain data integrity across all systems.Overcome objections through effective communication and product knowledge.Collaborate closely with marketing and sales to improve lead quality, conversion, and outreach strategy.Continuously improve messaging and outreach tactics based on feedback and performance metrics.Maintain a consistent level of energy, professionalism, and responsiveness in every prospect interaction.Attributes for Success:High energy and enthusiasmStrong attention to detailEffective communicator with strong interpersonal skillsResilient and adaptable under pressureSelf-disciplined and accountableCollaborative team playerInquisitive with a problem-solving mindsetPassion for sales and technologyOur Benefits:Medical, dental, and vision insurance is available401KDisability and Life insurancePaid vacations and holidaysFlexible PTO policyCasual, laid-back work environmentFree refreshmentsStanding desksCytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.