Sales/Channel Operations Specialist LogisticsShift: Standard 8-5 PSTMust Have Skills (Most Important):Salesforce experienceStrong Excel experienceProject management skills/backgroundDesired Skills:Experience with Smartsheet preferred but not requiredHighly proficient in SalesforceKnowledge of Channel Model/Partner PortalExcellent reporting and communication skills both verbal and writtenHighly proficient with G Suite and Microsoft Office toolsGood attitude and collaborativeJob Duties:Provide operational support to the Channel Partner teamReview existing processes and identify/implement innovative approaches for improved efficiency and standardization across regionsSupport CRM/PRM change management and testingAssist in building periodic reports and dashboards for the partner organizationSupport to all areas Channel related onboarding partners tracking and managing of partner related projects support Deal Registration etc.Establish positive relationships with Partner Marketing Finance Legal Sales Enablement and other internal resources as appropriate to support the Partner programSupport the Partner Portal with updates and enhancementsWork with the Channel Team and Legal to ensure all contractual obligations guarantees and service commitments are being metExecution of the pre-screen process for net new Channel Partners to ensure that they are a viable candidate for client to engage withManage report and take ownership of the partner ecosystem - sales territory module updates legal agreement reporting tier 1 channel operations supportAssist with Data Analysis and Reporting within the Deal Desk functionMaintain Departmental MetricsAssist in documenting and testing new SFDC FunctionalityAssist in documenting issues reported to Deal Desk for analysis and follow-upEducation/Certification:Minimum of 2-4 years of experience in Sales Operations / Channel OperationsExperience with both a hardware and/or SaaS company preferred but not requiredExperience with use of Smartsheet preferred but not requiredExcellent reporting and communication skills both verbal and writtenStrong organizational skills and ability to multi-task with competing prioritiesHighly proficient with SalesforceHighly proficient with G Suite and Microsoft Office tools e.g. Excel PPT WordSelf-aware transparent collaborative and open to feedbackEffective in an unstructured rapidly scaling environment requiring new perspectives and creative approachesA high level of professionalism and positive work behavior