Sales Assistant [Bilingual Japanese/English Languages]
Location: Santa Ana, CA
Employment Type: Full-Time (Hybrid)
Compensation: Starting at $22/hour (negotiable based on experience)
Work Hours: Monday Friday, 8:30 AM 5:00 PM (flexible schedules available)
Position Overview
We are seeking a Japanese-English bilingual Sales Assistant to support our sales team. This role involves order processing, shipment coordination, and customer communication. While customers are U.S.-based (English), frequent email communication with Japan headquarters and factories in Japanese is required. The ideal candidate is detail-oriented, organized, and able to manage multiple tasks efficiently.
Key Responsibilities
• Process and manage purchase orders (POs)
• Coordinate shipment processing and prepare related documentation
• Communicate with U.S.-based customers regarding PO/shipment status, accounts receivable, and related matters (English)
• Communicate with Japan headquarters and factories regarding orders and shipments (Japanese, primarily via email)
• Use OMS (Order Management System) to process and track orders
• Handle transactions and input data through customer portals
• Support sales reporting and data management using Excel, Word, and other Microsoft Office tools
• Assist with Salesforce operations (preferred)
• Provide administrative support as needed
Required Qualifications
• Business-level proficiency in both English and Japanese (reading/writing/email required)
• Proficiency in Microsoft Excel and Word (required)
• Experience with OMS or similar order management systems (preferred)
• Salesforce experience a plus
• Strong organizational skills, accuracy, and ability to multitask
• Excellent communication skills
• Prior experience in inside sales, customer support, or sales assistant roles (preferred)
Compensation & Benefits
• Starting wage: $22+/hour, negotiable based on experience
• 401K (after 6 months)
• Flexible Spending Account (Medical and Dependent Care)
• 10 paid vacation days in the first year
• 19+ paid holidays
• Sick time leave and parental leave
• Medical, Dental, Vision, Life, and AD&D insurance
Work Style
• Full-time, hybrid schedule
• 2 3 days in office per week, remaining days remote
How to Apply
Please email your resume to .
In the subject line, write: PJF-SALESASSIST-LN .
This Sales Assistant position is open now and applications will be reviewed immediately.
Sales Assistant - Bilingual Japanese/English Languages in Torrance at DSA Management Consulting
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DSA Management Consulting currently has 28 other roles open on LocalWork across 10 locations. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and able to be worked remotely. It was posted 3 weeks ago.