Sales and Marketing Representative

Sales & Marketing RepresentativeIf you're energized by building relationships, enjoy being out in the community, and want a role where your effort directly drives results, this is a fun, rewarding, and challenging opportunity. As a Sales & Marketing Representative (SMR), you are the face of SERVPRO in the market—connecting with clients, opening doors, and helping businesses and property owners recover when it matters most.Why This Role Is ExcitingPeople-first, relationship-driven work – You'll spend your days meeting business owners, property managers, insurance professionals, and community leaders.Visible impact – Your work directly contributes to growth, customer trust, and rapid response when emergencies occur.Professional growth – Ongoing coaching, training, and development in sales, marketing, and the restoration industry.Our Team Culture & Core ValuesAt SERVPRO Team Friermuth, culture matters. We believe strong results come from strong people who are aligned around shared values. Our Sales & Marketing Representatives are expected to live these values every day—internally with teammates and externally with clients and partners.Heart & Hustle – Give Your BestWe show up prepared, motivated, and ready to put in the work. This role rewards effort, consistency, and a positive attitude.Accountability – Own the OutcomeWe take responsibility for our actions, follow through on commitments, and measure success by results—not excuses.Alignment – One Team. One Mission. Zero Excuses. Teamwork Wins.Sales, operations, and leadership work together. You are never on an island—we win as a team.Positivity – Here to HelpWe approach challenges with optimism and professionalism, especially when our clients are experiencing stressful situations.Integrity – Do What Is RightTrust is everything. We do the right thing for clients, partners, and each other—always. If you want a role where culture is real, expectations are clear, and performance is recognized, you'll feel at home here.Role SummaryThe Sales & Marketing Representative is responsible for promoting and selling SERVPRO services within an assigned territory. This role focuses on growing and developing a customer base using a structured route-selling approach—identifying new prospects, strengthening existing relationships, and consistently following up to exceed sales goals. You will leverage SERVPRO's industry-leading tools, including Key Differentiators and the Emergency Ready Program (ERP), to educate clients and position SERVPRO as their trusted restoration partner.What You'll DoBuild and manage a strong referral network through daily route visits and relationship-building activitiesExecute a consistent contact business development cycle and track progressDevelop and achieve individual sales objectives aligned with company goalsMonitor and follow up on referred jobs to ensure client satisfaction and service excellenceCoordinate and participate in client appreciation, entertainment, and networking eventsParticipate in professional associations and industry networking activitiesWhat We're Looking ForMinimum 2 years of business-to-business sales experience, preferably in a service-based industryStrong interpersonal, communication, and relationship-building skillsResults-driven mindset with strong organization and follow-throughComfort using CRM systems and standard business softwareExperience in restoration, insurance, or commercial services is a plus (but not required)Ability to successfully complete a Servpro required background check and drug screen subject to applicable law.About SERVPROSERVPRO is a trusted leader in cleanup and restoration services, helping homes and businesses recover from fire, water, mold, and other disasters. Each SERVPRO franchise is independently owned and operated, combining the strength of a national brand with local expertise and care. If you enjoy connecting with people, thrive on challenge, and want a career where your work truly matters, we'd love to hear from you.BenefitsSERVPRO Team Friermuth offers:Dental insurance- Available day 1Health insurance- Available day 1, with 5 different plans to select fromVision insurance- Available day 1401(k) after 1 year with 4% employer matchHealth savings accountPaid sick leave1 week paid vacation time6 paid holidays throughout the calendar year after 90 daysEmployee referral programCareer path planning and trainingEmployee recognition programsBase + Commission:This position offers a base salary plus a commission structure of 1-2% on gross revenue collected from generated direct referrals. Salary range listed refers only to the base salary portion of pay package All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $50,000.00 - $60,000.00 per yearWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.