Sales & Catering Administrative Assistant

Sales & Catering Administrative AssistantTo handle all Administrative duties as required by the Sales & Catering Department of the resort. This is a Full-Time position and pays $20.00/hour. Previous administrative experience preferred.Essential Functions:Assist all clients entering the Sales & Catering Administrative OfficesEstablish and maintain sales & catering filesAbility to qualify leads and determine the appropriate sales manager.Able to explain the Conference Center conceptFamiliar with all meeting room locations, size and set-up specifications.Knowledge of all Catering menus.Able to explain the roles of Catering Manager, Sales Manager, Conference Service Manager and Wedding CoordinatorKnowledge of all Sales & Catering managers daily agendasDaily distribution of all Banquet Event OrdersAbility to assemble all sales kits and catering menus.Advanced knowledge of Delphi system to include:Look up accountsLook up past, future, current eventsPrinting reports as needed for positionUpdating accountsCreating Banquet Event Orders (BEO’s)Printing Banquet Event Orders and estimate checksChange LOGHandle inquiry calls, send appropriate collateral or direct calls to sales management staff as necessary.Process and record payments for all catering eventsType letters, cover sheets, memorandums, etc.Answer incoming telephone calls - all Sales-Catering lines.Responds to telephone inquiries by determining client's needs and specifications for referral to Sales & Catering Managers.Ensures that all filing systems are maintained according to spec's (Local, Convention and Spin-off).Maintain inventory of office supplies.Monitors work load of Assistants and makes adjustments as necessary.Be familiar with Delphi System to access accounts and reportsStrong attention to detail and ability to multi-task is requiredMaintains credit cardsAble to provide directions to the resortBasic clerical skills to include: 40+wpm typing, ability to create and format business letters, memorandums, reportsAny and all reasonable requests of managementRequirements:Previous administrative experience in the hotel/resort industry preferredOffice administration skills a mustKnowledge of computer systems required such as Microsoft Office Word, Excel, Powerpoint and Outlook)Knowledge of Delphi System or similar program preferredExcellent communication and customer service practicesAdherence to departmental and property standards and proceduresWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.