Managing renewals and customer relationships, the full-time Sales Account Development Manager will work remotely to help accounting and legal professionals maximize their learning opportunities while identifying growth prospects within existing accounts. Key responsibilities Own renewal conversations and manage outreach to former customers to re-establish relationships and achieve retention goals Identify growth opportunities within existing accounts and prospect new customers for educational solutions Maintain accurate customer records and pipeline visibility within Salesforce CRM while collaborating with cross-functional teams Required qualifications Bachelor's degree preferred or equivalent sales experience 1-3 years of experience in inside sales, account management, customer success, or business development Experience with managing renewals and customer retention is a plus Familiarity with Salesforce or another CRM platform Strong organizational skills and ability to manage multiple customer conversations simultaneously