Safety & Loss Prevention - DoubleTree by Hilton Billings

Full Time

Operations

Doubletree Billings, Billings, MT, US

Salary: $19.00 Hourly

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Safety & Loss Prevention team member for the DoubleTree by Hilton in Billings, Montana.

Evening and Overnight shifts - 5:00PM to 12:30AM and 12:00AM to 7:30AM

Job Purpose:

Provide safety and protection of guests, team members and Hotel Property. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

n
• n

  Anticipate potential problems and seeks ways to prevent disruption, injuries, and prohibit inappropriate conduct from occurring on company premises.

  n
n
• n

  Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

  n
n
• n

  Performs and completes assigned delivery, maintenance and custodial duties during shift.

  n
n
• n

  Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of the position.

  n
n
• n

  Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.

  n
n
• n

  Assures the cleanliness and orderly condition of the public areas of the hotel by conducting inspections

  n
n
• n

  Maintains safe working conditions within the department and hotel

  n
n
• n

  Other duties and responsibilities as assigned

  n
n

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Prior experience in civilian or military law enforcement, hotel security or industrial security a plus

This job requires the ability to perform the following:

n
• n

  Excellent hearing required to communicate with guests, employees, managers, use radio.

  n
n
• n

  Excellent vision required for emergencies, visual safety inspections.

  n
n
• n

  Excellent speech communication skills required to communicate with guests, employees, managers, use radio

  n
n
• n

  Excellent comprehension and literacy required to complete reports, logs.

  n
n
• n

  Demonstrate the ability to investigate incidents, interview witnesses and draft legible, factual reports.

  n
n
• n

  Lifting, pushing, pulling, carrying objects up to 100 pounds

  n
n
• n

  Maintain a professional, neat and well-groomed appearance adhering to hotel appearance standards

  n
n
• n

  Bending/kneeling would be necessary in administering CPR and First Aid.

  n
n
• n

  Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building.

  n
n
• n

  Continuous standing - would not be standing in one place for any extended length of time.

  n
n
• n

  Uses stairs in responding to fire alarms - no elevators

  n
n

Other:

n
• n

  Being passionate about people and service.

  n
n
• n

  Strong communication skills are essential when interacting with guests and employees.

  n
n
• n

  Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

  n
n
• n

  Basic math skills are used frequently when handling cash or credit.

  n
n
• n

  Problem-solving, reasoning, motivating, and training abilities are often used.

  n
n
• n

  Have the ability to work a flexible schedule including nights, weekends and/or holidays

  n
n

Amazing Benefits At A Glance:

n
• n

  Salary $19.00 hourly

  n
n
• n

  Team Driven and Values Based Culture

  n
n
• n

  Medical/Dental/Vision

  n
n
• n

  Vacation & Holiday Pay

  n
n
• n

  Same-day pay available

  n
n
• n

  Employee Assistance Program

  n
n
• n

  Career Growth Opportunities/ Manager Training Program

  n
n
• n

  Reduced Room Rates throughout the portfolio

  n
n
• n

  Third Party Perks (Movie Tickets, Attractions, Other)

  n
n
• n

  401(k)

  n
n
• n

  Employee assistance program

  n
n
• n

  Employee discount

  n
n
• n

  Flexible schedule

  n
n
• n

  Flexible spending account

  n
n
• n

  Life insurance

  n
n
• n

  Parental leave

  n
n
• n

  Referral program

  n
n