CDM Smith is seeking a technically skilled SaaS Technical Support Analyst to join our client-facing team. You will be the trusted product expert, resolving issues, guiding customers, and collaborating with Product, Engineering, and Customer Success to improve adoption and satisfaction.
In this role you will manage Zendesk tickets, develop knowledge base content, and help deliver onboarding and training sessions to drive reliable usage and expansion of our cloud solutions.
#J-18808-LjbffrSaaS Support Engineer, Water Tech in billings at Unknown Company
This position is listed as full time and onsite.