CDM Smith is seeking a technically savvy SaaS Technical Support Analyst to join our team. You will serve as a trusted product expert, helping customers maximize the value of our solutions through responsive technical support, troubleshooting, and issue resolution.
You will work closely with Product, Engineering, Sales, and Customer Success teams to resolve challenges and drive adoption. In addition to handling support requests, you will contribute to knowledge base content, training initiatives,
#J-18808-LjbffrSaaS Support Engineer for Customer Impact in fairfax at Unknown Company
This position is listed as full time and onsite.