Trinnex, a Montana-based SaaS company transforming water resources, is seeking a technically savvy SaaS Technical Support Analyst. You will act as a product expert, resolving complex customer issues and driving adoption by collaborating with Product, Engineering, Sales, and Customer Success teams.
Your role includes creating knowledge base content, supporting training initiatives, and communicating product updates to users to scale our support operations and improve the customer experience.
#J-18808-LjbffrSaaS Support Engineer — Drive Customer Success & Training in helena at Unknown Company
This position is listed as full time and onsite.