Trinnex is seeking a technically savvy SaaS Technical Support Analyst to help customers maximize value through responsive support, troubleshooting, and issue resolution. You will collaborate with Product, Engineering, Sales, and Customer Success to resolve challenges, improve the user experience, and drive adoption.
You will also contribute to scalable support by building knowledge articles, training materials, and communicating product updates to users, while maintaining strong SLAs and
#J-18808-LjbffrSaaS Support Engineer — Customer Success & Knowledge Base in bellevue at Unknown Company
This position is listed as full time and onsite.