CDM Smith is seeking a technically savvy SaaS Technical Support Analyst to join our growing team. You will serve as a trusted product expert, helping customers maximize the value of our solutions through responsive technical support, troubleshooting, and issue resolution.
You will work with Product, Engineering, Sales, and Customer Success to resolve challenges, improve the user experience, and drive adoption and retention. Domestic and/or international travel may be required, up to 10% of time.
#J-18808-LjbffrSaaS Support Engineer: Customer-Focused Troubleshooting in barre at Unknown Company
This position is listed as full time and onsite.