CDM Smith is seeking a technically adept SaaS Technical Support Analyst to act as a product expert and deliver responsive technical support. You will troubleshoot issues, collaborate with Product and Engineering, and contribute to knowledge base content while supporting training initiatives.
You will also help with onboarding sessions, workshops, and health checks to drive adoption and retention across our public sector clients. Some travel is expected.
#J-18808-LjbffrSaaS Support Engineer & Knowledge Base Lead in butte at Unknown Company
This position is listed as full time and onsite.