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SaaS Customer Support Specialist - AI‑Augmented, Remote

Remote • Posted Yesterday
Remote Full Time Management & Operations

Propelus is seeking a high‑performing Customer Support Specialist to join our CE Broker team. This remote role targets power users in a fast‑paced SaaS environment, delivering expert assistance via live chat, email, and phone.

You will handle complex issues, collaborate with AI agents, and educate customers on upgraded CE tracking options. The ideal candidate has 2+ years in SaaS support, strong English, and fluency in Spanish is a plus.

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