Route Sales and Service Representative

UniFirst is HIRING  - SALES AND SERVICE REP  (ROUTE COVERAGE SPECIALIST)

Territories: ALTOONA, PA

Interviews ONE DAY ONLY - WEDNESDAY, AUGUST 5 - (8 am - 4:30 pm)

APPLY NOW to SECURE an IN-PERSON Interview

$50,856 - $52,000 Annual Salary

• Paid Weekly
• Monday - Friday Schedule
• Start Time - as early as 5:30 a.m - 6:30 a.m.
• Full-Time: 45 - 50 hours per week
• NO Night Shifts
• Weekends OFF
• Medical, Dental, Vision, 401(k)

A UniFirst Route Coverage Specialist  covers delivery routes for unavailable Route Service Representatives (RSRs) , delivering and picking up products, providing customer service, and resolving issues to maintain customer satisfaction and build relationships. The role requires proficiency across multiple routes, accurate record-keeping, vehicle maintenance, safe driving, and effective communication with customers and leadership. Key Responsibilities

• Route Coverage:  Learn multiple routes to provide seamless service when an RSR is absent.
• Product Delivery & Pickup:  Safely load, transport, and unload clean garments and other products to customers, while also collecting soiled items.
• Customer Service:  Deliver high-quality service, resolve customer requests independently, and build strong customer relationships.
• Operational Excellence:  Accurately manage invoices, conduct inventory audits, and ensure the safety and appearance of the assigned vehicle.
• Safety:  Adhere to all traffic laws, safety standards, and company policies.
• Problem-Solving:  Address customer needs and resolve service issues to ensure customer satisfaction and loyalty.
• Communication:  Effectively communicate customer feedback and potential solutions to location leadership.

Requirements

Qualifications

• Driver's License:  A valid driver's license and a clean driving record are required, with a minimum age of 21 years old.
• DOT Compliance:  Must meet Department of Transportation (DOT) requirements, including a physical exam.
• Education:  A high school diploma, GED, or military service is required.
• Customer Service Skills:  Strong customer service abilities and the ability to work independently yet maintain a team-oriented mindset.
• Physical Stamina:  Must be able to lift, carry, and push up to 50 pounds and stay on their feet for extended periods.
• Tech-Savvy:  Comfortable using and learning new technologies for operational efficiency.

Benefits

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance