ROI Specialist

📢 NOW HIRING: Release of Information (ROI) Specialists

Robert Half is currently seeking Release of Information (ROI) Specialists to support a healthcare organization in Kentucky.

📍 Locations: Leitchfield, KY 42754 OR Owensboro, KY 42303

💰 Pay: $22.00/hour

📄 Employment Type: Contract

🏥 Industry: Healthcare / Health Information Management

📈 Potential for Conversion: Possible, but not guaranteed

🔎 About the Opportunity

The Release of Information (ROI) Specialist will support the medical records release process for Owensboro Health, responding to requests from attorneys, patients, next of kin, insurance payers, and other authorized parties.

This team is currently managing a high volume of approximately 3,500 requests, so we are looking for candidates who are organized, detail-oriented, comfortable working in a production-driven environment, and able to handle sensitive healthcare information professionally.

📋 Key Responsibilities

• Process Release of Information (ROI) requests accurately and efficiently
• Respond to medical-record requests from patients, attorneys, next of kin, insurance payers, and other authorized requestors
• Maintain applicable regulatory and organizational standards throughout the release-of-information process
• Review requests and supporting documentation for accuracy and completeness
• Protect sensitive and confidential patient information
• Maintain accurate documentation related to ROI requests
• Complete requests within established turnaround times
• Process timely invoicing associated with requests
• Manage a consistent daily workload within a high-volume environment
• Meet an established productivity expectation of approximately 28 completed requests per day
• Maintain accuracy and attention to detail while balancing multiple requests and deadlines

🎯 What We're Looking For

The ideal candidate will be:

• Highly organized and detail-oriented
• Comfortable handling confidential and sensitive information
• Able to work efficiently within established processes and regulatory requirements
• Comfortable working toward daily productivity expectations
• Strong in written and verbal communication
• Able to prioritize a high-volume workload while maintaining accuracy
• Professional when interacting with patients, attorneys, insurance representatives, and other requestors

Experience with Release of Information, medical records, Health Information Management (HIM), healthcare administration, patient records, insurance, or other healthcare documentation functions would be highly relevant.

💼 Assignment Details

These are contract positions designed to provide coverage for team members who are currently on leaves of absence. There may be an opportunity for conversion depending on future business needs, but conversion is not guaranteed.

💰 Pay Rate: $20/hour

📍 Location Options: Leitchfield, KY 42754 or Owensboro, KY 42303

📩 Interested?

If you have experience working with medical records, Release of Information, healthcare documentation, or similar administrative functions and are interested in learning more, apply or message me directly. I look forward to connecting with you!

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