HONK, a remote-first roadside assistance platform, seeks a Customer Service Operations Manager. You will lead a team of Operations Supervisors and specialists responsible for frontline and escalation support, driving timely, empathetic service and strong operational efficiency.
Partner with Operations, Workforce Management, Training, Product, and Engineering to improve processes, solve complex service challenges, and monitor metrics.
#J-18808-LjbffrRoadside Service Operations Leader (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.