Roadside Event Specialist

Handling day-to-day operations for major events, the full-time Roadside Event Specialist will manage high-value repair approvals, ensure timely communication with customers and service providers, and maintain accurate billing processes in a remote work environment. Key responsibilities Oversee operational needs for major events, ensuring high levels of service and compliance with customer protocols Manage repair approvals, invoicing, and customer communications promptly and accurately Collaborate with supervisors and team members to resolve issues and maintain a positive image for the organization Required qualifications High School Diploma or GED Certificate required Minimum one year of experience in a role as New Call/Follow Up Dispatcher II Proficiency in Microsoft Office Suite and strong computer skills Flexibility with schedule and ability to manage multiple projects under high urgency Strong communication skills, both oral and written