As a remote, full-time Roadside Assistance Call Center Representative, the successful candidate will field incoming calls from members in distress, ensuring their immediate safety while delivering exceptional service and documenting details accurately. Key responsibilities Field incoming calls for emergency roadside assistance, including towing, locksmith, fuel, and minor mechanical issues Understand member distress, ensuring safety, and document details promptly and accurately Collaborate with internal and external teams to expedite the dispatching process while maintaining a compassionate demeanor during high-intensity calls Required qualifications Prior customer service experience; call center experience preferred Ability to thrive in a high-volume call environment Comprehensive understanding of maps, GPS systems, and traffic safety rules Proficiency in Microsoft Teams and Outlook High school diploma, GED, or equivalent
Roadside Assistance Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.