RN Triage for Cardiology

Job Overview

Kernodle Clinic is a respected and progressive multi-specialty group practice with clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with approximately 100 physicians and advanced practice providers located just off I‑40/I‑85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.

Job Type: Full-time - 38+ hours a week, Monday through Friday

Required Competencies/Certifications

• High school diploma or equivalent
• Graduation from an accredited Registered Nursing program
• Current RN license
• Current Basic Life Support (BLS) certification through AHA. ACLS preferred
• Excellent attention to detail and ability to multitask in a fast‑paced clinical environment

Preferred Qualifications

• Two or more years of RN experience in an ambulatory or specialty care setting
• Previous experience in Cardiology/Internal Medicine a plus
• Proficiency with EPIC or similar electronic health record (EHR) preferred
• Patient‑focused individual with strong nursing assessment skills

Key Responsibilities

• Perform telephone and electronic triage for cardiology patients using nursing assessment skills and established protocols
• Assess patient symptoms and determine urgency of care needs, escalating appropriately to providers or emergency services when indicated
• Shortness of breath
• Palpitations
• Edema
• Blood pressure concerns
• Medication side effects/questions
• Post‑procedure symptoms
• Device‑related concerns
• Review and respond to patient portal messages in a timely manner
• Coordinate care with physicians, APPs, hospitals, pharmacies, diagnostic departments, and outside facilities
• Assist with medication refills per protocol and provider direction
• Review laboratory and diagnostic results and communicate provider recommendations to patients
• Provide patient education regarding medications, procedures, disease processes, and treatment plans
• Support workflow improvements and assist with reducing provider and clinic staff burden related to clinical messaging and triage
• Maintain accurate and timely documentation in the electronic medical record
• Participate in quality improvement initiatives and departmental workflow optimization
• Maintain HIPAA compliance and patient confidentiality standards