To provide emotional support and crisis management, the remote full-time Alberta Licensed Clinical Counsellor will engage with clients through telephonic and video counselling, ensuring a supportive and ethical approach while maintaining client confidentiality. Key responsibilities Provide single session telephonic and video counselling, including crisis intervention and support Assess clients for appropriateness of short-term counselling and manage high-risk calls Maintain clinical documentation and deliver administrative support for service-related inquiries Required qualifications Master's degree in Mental Health (e.g., Social Work, Counselling, Psychology, or related discipline) Minimum of two years' post-qualification experience in direct client-facing counselling Proven experience with solution-focused counselling approaches and crisis intervention Strong risk assessment and safety planning skills Excellent IT and administrative competencies for managing client records